AT&T
Waste of time

All I needed is a payment history. I hold for 20 min for customer service to be switch for 7 min to acct. Receivable. They can't help me, she said shes going to switch me over to customer service. I explain, they are the ones who gave me to you and I wait 20 already. She said ok hold on. Guess who picks up after 20 min customer service. They switch me to all in one whatever that is. They tell me to get it online. (as if I enjoy being on the phone, and wouldn't have looked there). It shows me my last payment only, I tell him. He says they cant help. I hung up.

A big company like this and the technology we have and I cant get a simple payment history. I am moving my business phone and internet service and home service. To think I was going to get internet at home with them. I cant even find a complaint area for them. They are not interest in making changes.

Waist of my time.

Company: AT&T
Country: USA
Site: att.com

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