AT&T
No Coverage at Home and Phones Not Exchanged, $175 Cancellation Fee

I signed up with AT&T because I was informed I would have coverage in my area. It seems I can get coverage in Japan but not in my own house or yard. I have emailed and talked to customer support-no help-phones have had multiple problems-they are unwilling to exchange. We can't get signals, one razors screen just went completely black, I couldn't retrieve my voicemails for months-all they could say is we have a contract and we're stuck. No one would go even a little above and beyond to help-if we cancelled our contract they would charge us $175 per phone to do this. We feel this is unfair because we were misled about how great their coverage was. I would never recommend them to anyone!

Company: AT&T
Country: USA
Site: att.com

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