US Cellular
Beware of US Cellular tactics!

When I was in NC I had US Cellular phone service for several years. My phone kept disconnecting and they said a new phone would pull in all the new towers.

I accepted a new phone, not knowing that it renewed my OLD contract, which had all kinds of original "agreements" that was not on the new sheet they had me sign. Several months later I accepted a job in Florida and guess what—US Cellular isn't IN Florida. When I have phone problems where do I go—nowhere. I'm still being billed NC utility tax and haven't lived there for over a year! Although I've payed many times the value for this phone (very basic—no flip, no camera, no nothing—it's a PHONE!), they insist on wanting to charge me a $200 cancellation fee. I dug through my old files and sure enough, on the ORIGINAL contract, they said if I moved to where they weren't TUFF! All the numbers have now rubbed off this phone. This summer as soon as June rolls around I'm going to throw the damn thing as hard as I can into the Atlantic!

Company: US Cellular
Country: USA

  <     >