Afg
Poor quality

We bought a 4.1AE elliptical from Sports & Fitness Store on 6-17-12. The very first time that people employed it had been on 6-22-12. The equipment began to create a loud sound. I informed Sports & exercise on 6-24-12. They immediately informed the guarantee department for AFG along with a fix individual returned to me instantly. They arrived on 7-11-12 and changed a component, not the part which was producing the sound. Today they would like to substitute the pedal axle and bearings. When the bearings were mounted incorrect in the manufacturer just how can they deploy them properly within the area? We required a brand new elliptical from AFG and also the client representative explained they wont substitute the equipment until we've more support calls. Our period mustn't be worth something that I've e stay home every time they emerge. It was a brand new device that quit the manufacturer with no quality control inspections. I'd never purchase something from AFG again. I gave them discover to fix the issue to my fulfillment, however they decided to not worry about the client. This isn't a criticism about Activities & Exercise store or Exercise Treatment the fix people who arrived to correct the equipment. This can be a criticism about customer support and also the quality of device that AFG makes and wont stay behind.

Company: Afg
Country: USA
State: Wisconsin
City: Franksvile

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