Jayco Incorporated
Roof Leak on 2006 Jayflight travel traile

I have had a similar experience with Jayco. Now granted, I understand there is a 2 yr warranty on the travel trailer. But I understood there to be a 12 yr warranty on the roof. Now this is the situation. I have a leak. The roof material is not damaged, so its really not their fault. But Jayco failed to seal the edges properly, so now I have internal damage from this slow water leak. But since it took so long to notice it inside, jayco wont help. As a matter of fact, a guy named "tony bonstraker?" told me flat out..."it may be our fault, but its not our problem".

The good news is, the roofing company... Has been entirely stand up. They are sending all the materials to fix the roof itself. I feel like they really went above and beyond to keep a customer happy. I am still out of pocket to fix damage inside, even though it is insured (only for accidents tho), and Jayco couldn't care less whether anyone buys from them again or not. I have never been treated so rudely, and felt so ripped off. Jayco shoppers beware!

Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.

Company: Jayco Incorporated
Country: USA
State: Indiana
City: Middlebury
Address: 903 South Main PO Box 460
Phone: 5748250608

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