Fitness Evolution
Horrible customer service
- 04-24-2009
- 5
Concerning Exercise Development in Uptown. I terminated my account in
Jan for factors apart from customer support. After rescheduling, I
Obtained a statement in Feb. And March. Again, I named to ask why I had been nevertheless
Getting expenses after I terminated. I had been educated that I'd authorized annually
Deal (I had been unaware of this otherwise I'd not need authorized an
Contract) which I'd need to get charged until my deal was up.
Meanwhile, I never joined the gym B C I believed my account had
Been terminated. I had been educated that following the year the agreement finished, in
March, that I'd not be charged again. To be certain, I mentioned in my own telephone
Converstation that I'd not get charged in April. It was established.
Lo and see, in May I get charged AGAIN! I named the gym to discover
That which was happening-my work isn't to chase down a gym whose account I
Terminated 3 months preceding - and also the operator stated that I had been managing the
Scenario incorrect and ostensibly not being excellent. Boohoo. Cope with it,
Particularly if you are the dog owner. On the separate note, while nevertheless an
'endless associate', I named to make use of my intended 'free' fitness
Program. I named twice to setup an appt. With no one actually replied back
In my experience. Terrible customer support, not worthwhile!
Company: Fitness Evolution
Country: USA