Aeropostale
Cancelled my order without telling us

Well this people terminated my purchase since i put the purchase while I had been outside teh US plus they possess a plan that they'll not purchase to people out-side the united states...

Listed here is my notice for them:

This Really Is my purchase: Order Quantity: XXXXXXX Buy Date: 12/27/09 at 6:10: 16 PM (EST) it got terminated since when I was sailed away from US, i put an order for my spouse like a current... Well since my IP was away from US (i travel a great deal within and from the USA) you-all terminated my purchase, didn't named me or mail first to determine if which was among my purchases. You simply terminated my purchase, i e-mail and also the response was: Periodically, purchases or areas of an order are terminated by our bodies for numerous factors. Some factors are:

* Trouble in running your transaction info. * CaN't vessel towards the address supplied. * Identical order was inserted. * The credit card that you simply used is definitely an international creditcard. * The computer that you're putting your purchase on is found in a nation that people don't statement or vessel to. Should you feel this termination has happened in mistake, please contact our Customer Support at 1-877-289-2376.

I did so and after 20 minutes speaking with somebody that informed that my purchase was terminated and he or she didn't understand i talked to some "boss" Michelle expansion 73613... She was no aid, explained that it had been company plan to terminated purchases that wherever created away from people even when the individual existed in america... When questioned where which was mentioned she claimed no-where, that it stated that they don't purchase to people away from US. This isn't my situation.

Any ways... I'll utilize all my connections to ensure the push and individuals learn about you-all as well as your kindness and excellent customer support you've... Not! Thanks for rescheduling my give my spouse! It had been her greatest present

Geinier

So don't purchase from these folks and move the term...

Company: Aeropostale
Country: USA
Site: aeropostale.com

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