Sugarcraft
Sugarcraft.com Unethical, unprofessional, and unbelievable company

I ordered 16 items, worth $290 for a new and important work project. My mother paid for them as a Birthday gift, but listed my email as a contact point. A few days before I received my package I got a "refund conformation" for $51 email with no further info on what was refunded. I got the package, minus 5 items worth over $100 combined. I also got a gift receipt that listed one item listed twice (I ordered one, received one), as well as an item that wasn't in the box, since it was a gift receipt there were no prices and after the defund notice with no prices I was very confused. Annoyed, I sent an email asking for simply itemized lists of 1. What I ordered 2. What they sent, and charged me for 3. What they didn't send and what they refunded. I said I was disappointed and confused. I detailed everything above.

They sent me an email with lists of what they sent and what I originally bought, and resent the "refund notification" with nothing listed.

Company: Sugarcraft
Country: USA
Address: 3665 Dixie Highway
Phone: 5138967089
Site: sugarcraft.com

  <     >