Citi cards
Senior thanks caring card employee for help with info renewal

As a senior, I am not computer literate, so when an employee helps and is so caring and concerned about my problem, Citi Cards needs to know. Recently I had an attempted fraud, and the fraud department was wonderful.

When I went to pay my bill, I was told to renew my info. I did not understand how to do it. When I called, I got the fraud department, but Joy, jg84305, took my call, and she went further than just her job description. This employee is a keeper. Please thank her.

Company: Citi cards
Country: USA

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