Verizon Wireless
Ripoff-Service on cell-Phones There is NONE-Stay away-They pass-the-Buck Greensburg

Verizon Wireless: Greensburg Pa. Has NO Service when your phone breaks, they replaced a Nokia Model 3285 with another phone same model. Well this one is 10 Times worse, shuts off whenever.

After 4 trips their sells person Chris Strobel said call customer service at 1-800-922-0204 they will cancell the contract because we cannot fix the phone and do not have any batteries for it. She didn't even try to contact a Manager at the store for help. She said BUY a New Phone - Well forget that they overcharge for there BAD Service Now. Why Pay them more money where-as she makes more commissions for providing Poor Service.

We called customer service on 9-4-04, there story is you pay the early contract fee of $175.00 and or buy INSURANCE for the phones. What the hell do I need insurance for since the phone is JUNK They gave us. They voided the contract by not suppling us with a good working phone. Also filed a complaint with there web site, but as it go's they DO NOT ANSWER YOUR Complaint.

I called again on 9-7-04 customer service well same line of (BS) pay the fee of $175.00. I said NO-Way you voided the contract. Now they say you need to talk to a Supervisor, I was put on hold, waited several mins. For her to tell me someone will have to call me on this. Well they can jump in a lake. I do not want there JUNK Phones or so called service.

I am owed approx: $120.00 for time lost from work, plus the trips to the store, time on the phone, plus $45.00 for 1-months service they didn't provide.

Be carefull on who you deal with these wireless companies need to be goverment controlled, they just RIP people Off everyday and pass the Buck.

Company: Verizon Wireless
Country: USA
State: Pennsylvania
City: N. Huntingdon
Address: 1185 East Pittsburgh St. Greensburg Pa. 15601

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