Walmart Supercenter
Understaffed Registers and No Manager During 45 Minute Wait

Miscellaneous

I went to the Walmart on Ledo Rd in Albany, Georgia to purchase groceries and a few other items. The store shelves were not stocked and there were many "holes" where items were supposed to be located. I put approximately $100 worth of items in my basket and proceeded to checkout where only a few lines were open and of those only two that were not express. I stood in line for approximately 45 minutes and watched the lines continue to grow. The clerks were overwhelmed and a manager did not come out and try to rectify the problem. I asked to speak to the front end manager or whoever was on duty for the front end business. I was told that no manager was working!!! Such poor service requires me to state that I will not shop at that Walmart again, and I will tell everyone I know about the lack of response to a service issue. I usually spend around $600/monthly at this store, no more! The prices are not that much different from other store that welcome my business. This is a management issue!!!


Company: Walmart Supercenter
Country: USA
Site: walmart.com
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