Sprint
Tried to make me pay twice

I went to sprint to start a new account. I was not happy with the phone so i retuned in ten days, they told me i had fourteen days to return the phones. Then i was billed $196.79 after explaining that i returned the phones in the required time they said i still owe the bill, so i went ahead and payed anyway. After this they sent me another bill for$77.91 that was going to be turned over to a collection agency. I called and after explaining that i already paid the bill they insisted that istill owed, then i told them i had had a confirmation n umber from the previous agent i talked to they changed their story and said i owed. 48cents. When i told them the other agent told me i was payed in full they put me hold for a long time then said they cleared everything. How many people are they double billing? And it shoudn't have been that high in the firsr place.

Company: Sprint
Country: USA
Site: sprint.com

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