T-Mobile
Text Charges Despite No-Text Contract and Contract Extended by Minutes Change
- 05-30-2012
- 5
Tmobile continuously charges me for text charges when I specifically contracted no text on any phone line. The texts are coming from solicitors. They erroneously extended my contract just by my calling; not by purchasing a phone but by upping my minutes. I have been a loyal customer for over 9 years, never been late and I am treated like my business does not count. I have emailed 2 additional letters to customercare to resolve my contract disputes with no answer.
Company: T-Mobile
Country: USA