FedEx
Driver had me sign, then drove off without my package

Shops, Products, Services

On April 25th a FedEx delivery truck arrived at my residence, and the driver, who could speak very little English, had me sign his normal paperwork for my expected delivery items.

Unfortunately, after I signed and waited at the front door expecting the driver to give me my package, he drove off without giving me anything. Weird, isn't it?

I immediately contacted the FedEx Orlando, FL office at 407 240-9600 for a proper explanation, but was immediately transferred to their main branch offices in Tennessee.

A female customer representative at FedEx said, "There is nothing she could do." I asked if she could trace it by my name. She put me on hold for the longest time, and I then hung up after waiting so long.

FedEx is clearly a disgrace, and hiring delivery drivers who cannot speak proper English is totally inexcusable. It is also inexcusable to have customers sign for delivery items that don't exist or were not given to the customer.

I highly recommend that folks not use FedEx and use another carrier.


Company: FedEx
Country: USA
State: Tennessee
Phone: 4072409600
  <     >  

RELATED COMPLAINTS

FedEx
Tracking Said Out for Delivery but No Driver Ever Came

Allstate Express Moving & Storage
Dani Held Items hostage untell I paid the increased price after pick up

NonStop Delivery
The Worst Delivery Service - Unbelievably Poor Customer Service, and Refusal to Pay Claims

LaserShip
Lasership Delivery Service Amazon.com Users Beware of Lasership Delivery Practices

Mainline Transportation, Inc
Unethical business practices-fraudulent

FedEx Home Delivery
Delivery Driver Leaves Package by Garage Door, Blank Door Tag

UPS
Scheduled delivery never arrived and was rescheduled without explanation

Lowes
No Next Day Delivery for Lowes

FedEx
Driver Ignored Gate Instructions, Left 50-Pound Tree by Road