New Egg / Nokia lumia windows phone
Defective phone / bad new egg service

Shops, Products, Services

I purchased a nokia windows telephone from Fresh Egg and also the second-day I'd it, the telephone dropped from the support while I had been scrolling upwards about the display sitting on my garage. The support was still in my own palm whilst the telephone flew forward and dropped breaking the most effective left display. After checking why this occurred I observed both plastic capture pegs at the very top of the support were malformed and weren't functioning. I named fresh egg and also the man said NOT A PROBLEM. I delivered the telephone in most of its initial packaging with the initial return slide just like directed. This guy have been informed the telephone was damaged/damaged. Fresh egg obtained the telephone back, subsequently educated me they'd not be changing it since it was damaged. I told the live-chat repetition called Susane the man that initially managed my phone accepted the return and released the return quantity which the support was faulty evoking the harm etc..., She didn't care. I've screenshots of her and that I discussing this problem. I informed her simply send me another one back and that I might consider this more by myself. She subsequently advised me I'd not get my phone back. I questioned why to which she declined to solution and all she did was provide me several to contact easily desired to complain about this. I named that quantity and talked to some guy named John. He guaranteed to assist me and obtain towards the issue and contact me back simply please provide him atleast twenty four hours. Which was on Friday and today that is Friday. I'm handicapped and also have medical difficulties with motion and slipping in addition to issues resulting in fainting and comma with utilization of something pet and my mobile phone because I'm frequently house alone. I want my mobile phone.


Company: New Egg / Nokia lumia windows phone
Country: USA
State: North Carolina
City: Durham
Site: wolfsongworkshop.com
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