Amerigas
Unvelievable tank rental fee, still haven't come to remove their bottles

I've been a loyal customer of Amerigas for 13 years, never been late on my bill. 2 years ago I went green and installed a waste oil heater to save money on my heating bill, and have been using the propane as a backup. Unfortunately this means I no longer use Amerigas' minimum volume of propane.

A few months ago, I received a bill stating that I owe them $114.96/month just to have the propane tank on my property. I'd never received any paperwork stating that they could do this, and it wasn't on my contract all those years ago. No problem, I called and asked that they remove the tanks and close out my account. That was early last billing period, it's now been 5 weeks and they still haven't even bothered to follow up, let alone remove the bottles. Needless to say, I have another rental bill because they're dragging their feet. Let alone the obscene tank removal and propane recovery costs.

Seriously, $120 to recover the propane I already paid for that they can then just sell to the next customer down the road? And then $100 to load up the tanks and close out my account on top of that? As if they haven't made enough money on me over the years.

Needless to say, I'll likely be taking them to court for this. If you're thinking of going through Amerigas for your propane needs, look for a better alternative.

Company: Amerigas
Country: USA
State: Pennsylvania
City: Dillsburg
Address: 922 York Road
Phone: 18662435470
Site: amerigas.com

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