Momentum Telecom
Rip-off! Dishonest Billing Practices and hidden fees. Charging extra on a supposedly unlimited plan

I'll make this pretty straightforward. Momentum Telecom despite assurances when I was signing up that no other type of billing aside from their described terms and use of a 3rd party verifier doesn't live up to their terms. Any advertisements you get from this company will not mention the fact that their "unlimited" plans are in truth not unlimited and have a minutes per month cap that includes local (within your own city) calls.

Now this was of particular concern to me as I used the Internet a lot for chatting, email, and entering sweepstakes. So I might spend 3 or 4 hours a night online. I think it was 5000 minutes a month that they give you in their supposedly unlimited plan, but the cap isn't mentioned to you till you exceed the amount and get a $50 charge for each month you exceed that limit.

Can a company even say that a service is unlimited if it has a definite limit to your minutes and wouldn't a charge have to be mentioned in either the main sign up or in subsequent fine print on any agreements or billing? It seems insane as they could just as well charge $1,000 under these sketchy terms where no charges have to be justified except under their own terms they never reveal.

Company: Momentum Telecom
Country: USA
State: Alabama
City: Birmingham
Address: 2700 Corporate Dr. Suite 200
Phone: 8772710236

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