Value City Furniture
Ed bugs in mattress set, horrible customer service, 2hours late for delivery

Our shipping was suppose to become from 1pm-4pm on March 7. At4: April pm, I named work and was informed the shipping men were working late. I also was informed that I'd be called back having a standing. 5:03 pm, I named to consult with a store-manager, I had been placed on store such a long time the telephone begin to band back but no body responded. I called back and required to consult with a boss, he mentioned he didn't understand why these were overdue and also the workplace have been attempting to contact the driver for over two hours and may not. I had been advised I had been likely to obtain a call-back. 6:15pm, the people appear using the shipping. They complete the task and that I inquire about my bureau. The shipping was suppose to become to get a sofa along with a room collection. I formerly selected the bedding and box-spring on Sunday since I needed a mattress. They mentioned the bureau is on back-order til 03/16. I wasn't conscious of that. The saleslady explained that I'd be getting anything on 03/07. I named work at 9:00pm to ask what occur to my return telephone call, I had been provided another justification by Will. I went into my space to alter the blankets about the mattress and discover a bed-bug within the part from the headboard. Which means this sparks me to check out one other part and discover another. Today I've my boy raise the bed and so I may examine the box-spring. I put the bed set-back along and fifteen minutes later i return in to the room and there's another bed-bug. I flushed two of these down the bathroom another 3 i put into plastic glasses as well as in a zip-lock case. Anything must be achieved about that shop. They not just have poor customer support, terrible supervisors however the product isn't as much as level. I invest 1,175.00 within this shop and all I had been provided was HALF-OFF MY SHIPPING. You know what, today i'd like a return and they could get all this faulty shit!

i'd like all my cash back. I'd like a apologize to be trouble. I might have to purchase a management to get rid of the bugs that feasible might have gotten into the rug. That is so horrible. I've to get someone sit and await this delivery for 4 hours just for them to not appear at 6:15pm. Today i've to call into work tomorrow and so i may take care of the bed issue. And of course, i've to sleep on the ground.

Company: Value City Furniture
Country: USA
State: Illinois
City: Chicago

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