Fax87.com
FarFani.com Fails to honor "No Questions Asked" Trial Offe
- 02-11-2012
- 10
Fax87.com, an online fax service, says on their web site (http://fax87.com/faqs/):
Q - What is your refund policy?
A - Sign up with confidence as we have a 30 Days money back guarantee on top of our free trial. No question asked. Just let us know and you will be refunded immediately.
I signed up for their service for $4.99 per month.
To see how it worked I sent a test fax to myself (a pdf file from my desktop). My credit card was immediately charged $25.50. I contacted their office via online chat to request the charge be removed. The representative was rude and refused to refund the charge saying I exceeded the page allowance. I attempted to explain the fact that I was a new customer and I sent a test fax to myself. He rudely declined issuing any kind of credit.
I then emailed to CANCEL the account under their "no questions asked guarantee.
Company: Fax87.com
Country: USA
State: Washington
City: Redmond
Address: 8201 164th Ave NE, Suite 200
Phone: 8666984068
Site: fax87.com