Time Warner Cable
Never Got Rebate I was promised!

In the first half of 2011 I switched my internet over to Time Warner cable and was promised a $50.00 gift card. I filled out forms and sent a copy of my phone bill plus went online to fill out a form.

That was over 8 months ago. Still no gift card.

After a few months I called the salesman who had come to my house. He said he would take care of it. A few months later I called him again and he said to send him an email and he would walk it over to the proper department. Still nothing.

Once again I called and sent him an email. Still nothing. I called TWC and they told me I have to be in good standing for 90 days, which I was. Then they said to go online and check status. I tried and no record found. I called the rebate department and they said they did not handle that promotion and I have to call marketing.

I could not get anymore info and still no gift card.

Company: Time Warner Cable
Country: USA
State: California
City: Los Angeles
Address: 4312 Eagle Rock Blvd
Phone: 18888922253
Site: timewarnercable.com

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