Home Warranty of America
Oven failed on first use, repair claim denied twice

The first time I used my oven, it quit in the middle of cooking. I only noticed that it quit because I heard a pop and saw the display go blank. I submitted the claim but was denied on the grounds that it was not normal wear and tear. I was told to send the inspection report.

I left a phone message with my rep, Juana, asking for the correct email address to send the report to. That call was never returned. When I finally did reach Juana, I emailed the report. I was told it was reviewed by management and rejected again for the same reason.

Company: Home Warranty of America
Country: USA
State: Illinois
City: Lincolnshire
Phone: 8884927359
Site: hwahomewarranty.com

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