Alliance Home Warranty
Basic claims denied as normal wear and tear; wrong repairman

Alliance Home Warranty will not cover basic claims. "It's not the result of normal wear and tear" is the explanation for everything, even if it is obviously the result of normal wear and tear. Don't count on anything being covered by Alliance. They are happy to take your money and let you pay the service call fee for the privilege of learning that the problem isn't covered and that you need to hire someone yourself.

They contract with terribly inexperienced technicians who have no idea what's going on (an air conditioning repair company was sent to fix my sink). Whatever these technicians report to Alliance goes on the record as the problem. One suspects there is an incentive for these companies to make the problem look like something that is not covered.

Company: Alliance Home Warranty
Country: USA

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