T Mobile
Told no phone insurance, charged full price and $800 cancellation fee
- 01-03-2012
- 16
T mobile stole my money and than charged me a cancellation fee of 800.00$.
They told me I had no insurance on my phones so I had to replace my phones and pay full price, after a few months I cancelled they're service because they have no customer service. I called on the 27th of December to tell them that I will pay this bill when i get my money back for paying on the phones i replaced.
I was told the supervisor will call me back "today". On January 3rd I haven't heard from them and had to call them myself, I talked to a supervisor who told me that I was "to late" and was not going to get my money back from them or the store i purchased the phones at.
I am not paying this bill i feel like they stole my money and now they want me to give them more.
I hate t mobile they steal from you and than charge you some extra.
I honestly think this is a form of racism because they thought my name sounds foreign. I must be stupid enough to not realize that I am being screwed up and down
Company: T Mobile
Country: USA
Site: tmobile.com