United Parcel Service
Shipping charges exceeded quoted $57.08 for package

I shipped a package which I received through UPS from my distributor in the exact same box to a customer in Golden Valley, AZ. I shipped it on Tuesday at the local UPS depot and the counter person filled in the dimensions and weight and said the package would not cost more then $57.08 however I found a charge on my bank statement for $42.88 on December 24th. While looking at my statement again on Christmas day I found an additional charge of $21.62 which I inquired about and this was what I was told. Since the counter person filled in this information how can she say that this package weighed more or was larger then it actually was. The package measured 21" by 24" and was 26" deep. The package weighed 29 pounds max.

Dear Harry,

Thank you for your e-mail. Our records indicate that the total charge for tracking number K1943432429 is $64.50, including $42.

Company: United Parcel Service
Country: USA
State: Georgia
City: Griffin
Address: 868 East Broadway Street
Phone: 7702287441

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