Sears
Unfair business practice, deception, fraudulent practice

Sears mounted a main Air-Condition and Heat device for $11,000.00. On May 17. Sears caught the installation. The task was therefore badly completed with cables dangling in the attic, aged components utilized in the aged unit, garbage left within the attic, channels weren't transformed, fresh ports weren't mounted and oxygen leaking pipes were recorded inside unit. Asa Hoffman and Daren Black and Shakell Malik were informed. Another company was sent to fix the installation. The very first week in July the system stoped employed by three times before Mr. Hoffman changed the thermostat in Houstonis warm weather. Additionally cables mounted on the exterior device. July 25 the system ceased employed by four times before Sears delivered the company to correct. Another thermostat mounted. September 04, the system ceased employed by four times Shakeel Malik named. He mentioned Sears did not have emergency support. Thermostat changed once more. July 13, device ceased employed by two times and thermostat changed. July 21, device ceased employed by two times Asa Hoffman named no solution. Sept 6, device ceased employed by three times. The system stops employed by atleast two hours each day. Sept 9, thermostat changed device nevertheless did not work. Sept 10, new thermostat replaced, electrical out-side screen replaced, rewired furnance to exterior device. The system won't focus on the collection temperature. ATMOSPHERE EASE may be the company 281-353-4100. We've requested Sears to obtain this device out-of my house since May once the unique issues occurred and return all of the cash paid onto it. Asa hoffman and Daren Dark decline. Payment was stated although not supplied. The aged atmosphere device I possessed worked. We don't need this device starting the winter season. We're unsure the heat device works. This atmosphere device may quit anytime. Sear did not anytime deliver an inspector out.

Company: Sears
Country: USA

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