Kenmore Central AC
Master Protection Agreement

Sears mounted a Kenmore main a/d device couple of years before and also the device continues to be under a grasp safety contract since that time, had an issue with device no longer working correctly and named Sears, technology arrived and stated that the thermostat must be changed and he needs $350.00 to displace a $40 device that requires significantly less than 2 units to displace it. Exactly what a rip-off. I've been utilizing Sears support for quite some time and on numerous rental houses and also the thermostats have now been changed on additional models by Sears with no cost. During the last 2 yrs Sears service has totally damaged, their front-line team is completely inexperienced, neither do they comprehend the issue or may they offer correct service, & most of all of the specialists attempt to ask you for even if the emerge for normal maintenance service. It has occurred twice once they arrived to complete yearly support they attempted to bill me. It seems that it's not worth purchasing any type of support from Sears anymore since evidently the safety contract isn't what it's designed to be, it seems this is just a method for Sears to locate methods to cost excessive levels of cash for no cause. If Sears can't provide the support it used-to, I for just one is likely to be rescheduling my safety contract as there are many of additional guarantee businesses available and obviously I'll avoid anymore Sears items becuase it actually is just a headache to cope with the inexperienced support that Sears supply.

Company: Kenmore Central AC
Country: USA
State: Virginia

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