Direct TV
Charged $350 Then Disconnected Over Previous Tenant's Bill
- 11-24-2011
- 15
When I called Direct TV and told the Main Office what had happened I was told that they would re-fund my 350.00$
August I ordered Direct TV, I was set up a install date I gave the representative my CC #, The call was then lost. I called my bank and guess what? Yes the money was already off my CC... So I called back a gentleman fixed it all for me, I was set up for Friday they came out Friday turned on the service, on Sunday I was turned off, I then called I was told I would have to call back on Monday that my account was locked..?
Hmm I called on Monday, after many conversations with different people I was then given a number to the main office, I called them and spoke with "The Head Lady" So she told me.
I asked her why they took my money, and then turned me off? She then told me that my address had a old bill, OK I said? And? Not my fault, yes ma am it is she had told me, lol I was totally lost. I will stop now it only pisses me off again, I call every day to be told that she is the main decision maker? I was called a liar, and told there was nothing I could do to them,? Hmm well we will see. I do not Stop that easily!
Please beware in Cincinnati, Ohio when ordering Direct TV, rude, nasty, scam, fraud, liars
Company: Direct TV
Country: USA
State: Ohio
City: Cincinnati