Cricket
Went to Store with phone service, almost left out with out service, if I didn't stand!

I went into the Cricket store, on Nov. 20, because I was having problems with getting to the internet from my LG smart phone by cricket. It took them about 1 hour and 30 minutes, to call my name. When I was called, I explianned to the person that was handling my case, she said no problem she could take care of the situation.

She ran my account and found out that I was placed on a $45 dollar plan, from a 55 dallor plan because I was using the internet to much. This was not ture, however, I paid my last bill which was 60 dollars, if they knew that I was on a new 45 dallor plan, why would they take 63 dollars for my bill? Okay, fine, so they said that the remaining 15 dollars would go on my next bill, now I had recieved in the mail about a week before that I recieved this phone in the mail, the phone would not keep a charge, load my pictures, and cut off all the time.

Company: Cricket
Country: USA
State: Illinois
City: Chicago
Address: 8649 S. Ashland
Phone: 7736296818

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