Best Buy
Refrigerator Delivery Missed Twice, Then Told Model No Longer Made

Purchased titanium refrigerator 3/22/04 at Best Buy in Waterford, Conn. They made me pay upfront for the whole thing ($1400) and informed me it would be delivered 4/12. They were a no show and I was informed that I had been wiped out of the computer and they would reschedule me for 4/23. Both these delivery days I had to changed days off at work. They called me 4/22 to tell me they would be delivering my refrigerator between 9:30 and 11:30 the next am.

Again I got up early and cleaned out my old fridge. They call me at 9am to tell me they no longer had my refrig. in stock and they didn't make them anymore! I asked for my money back and am waiting for the check to come from the corporate offices. Very scary. I need a refrigerator! Oh, by the way best buy is still advertising the titanium refrig. in their flyers!
Horrible service!

Company: Best Buy
Country: USA
State: Connecticut
City: Waterford

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