Conn's
New Refrigerator Not Working, Exchange Delayed and Calls Not Returned

Construction & Repair

I bought a new refrigerator. It was delivered on time, but it doesn't work. Getting the exchange has been a nightmare. Both the Conn's store and the service center WILL NOT call you when they promise, nor will they return any calls. Everyone tries to transfer you somewhere else. Everything will be taken care of "tomorrow". I'm still waiting on the delivery of my working fridge. It's been 4 days and counting without a refrigerator and no end in sight. Please buy elsewhere!!!


Company: Conn's
Country: USA
  <     >  

RELATED COMPLAINTS

Conn's Appliance
Mistakes on Refrigerator Purchase Never Fixed, Rude Staff Hang Up

Conn's
Counter Height Table Too Low for Chairs, Refund Not Being Given

Conn's
Haier Refrigerator Ice Maker Never Worked After Four Repair Visits

Conn's Appliance
Sony TV Lamp Fails Every Year, Replacement TV Refused by Store

Conn's Appliances
Defective Sony Blu-Ray Player Return Refused, Store Cited Alleged Sony Contract

Conn's
Defective Merchandise and No Callbacks From Managers or Corporate

Conn's Appliance
Refrigerator Repairs Failed, Unit Picked Up Without Receipt and Then Lost

Conn's Appliance
Washer and Dryer Broke Down Four Times in a Year, Replacement Requested

Conn's
Six-Month-Old LG Refrigerator Needs Part, Rude Managers Will Not Help

Conn's
$2700 TV Repair Delayed Two Weeks, Missed Service Windows, Earlier Delivery Damage