Co2 Cashmere
I returned sweater within the guidelines (7 days) which they received. I was informed that my refund would be issued the following day on the 09/27. It has still not been refunded
- 10-07-2011
- 42
I purchased and received a costly cashmere sweater online from CO2 cashmere directly. The sweater was of very poor quality and was not happy with the product. I returned the sweater within the guidelines (7 days, with RMA, and via FedEx) to ensure smooth return. I emailed the company on 9/27 to make sure they received the sweater and they replied that they had and the refund would be processed the next day. It is now 10/7 and the refund still has not been processed.
I have tried to contact the company by email several times since, and now they will not respond. I have tried to find a phone number for them, and when I did it said it was disconnected. This company has not done what it has said it would as per its own guidelines.
Company: Co2 Cashmere
Country: USA
Phone: 8003697679
Site: shop.co2cashmere.com