Verizon and verizon repair
No dial tone for over one month and still being billed, numerous cancelled repair by verizon
- 09-11-2011
- 13
In summer 2010 me and my wife moved to callicoon N. Y in a pretty rural setting on a COUNTY ROAD. We are forced to use verizon as our phone provider as there is no cable or we would have kept our $99 everything plan through cable. So we have a semi local calling plan (land line) which cost after there taxes and fake hikes around 60 a month. We lived here a little more then a year and the phone company has come over 8 times to repair static and no dial tone or voices in the line ruffly once every other month.
This time there not coming and we have not had a dial tone since around August 1st. We have had several repair appointments made by verizon all cancelled by verizon. The latest was for Sept 15 my wife got a notice that it will be moved to the 19th. Every time we get close they move it. We are being billed and my wife was told we are getting $25 credit... Lol. I told her we will not be getting a bill for the month of August and if we do let verizon know its not being paid as we have no dial tone for over a month.
They went on strike and were nice and let them cry. Now there back fix our phone!
I know this may not seem like a big deal, BUT IF YOU WANT TO BE THE BIG BOYS AND CONTROL THE PHONES THEN KEEP THEM ON! I will be back on here to let you know when they change the appointment and do not show again. Or when another bill comes for September!!
Company: Verizon and verizon repair
Country: USA
State: New York
City: Callicoon
Site: verizon.com