TMobile
Free Trial Ended With $93.19 Bill and Poor Connections

Shops, Products, Services

TMobile offered consumers to try their service for free for 2 weeks. I accepted their offer and found their service to have fuzzy connections and many dropped calls, even in the metro area in which they claimed was a "good" area.
I used 3 different phones, opening and closing an account each time, thinking that the phone might be the issue. Each time, I continued to experience fuzzy connections and dropped calls.
After cancelling within the 2 week period, I received a bill for $93.19.
Calls to Customer Support did nothing to address their false advertising claims and rescind the bill. I have filed a claim with the Federal Communications Commission. You can file claims online, so I would suggest this to anyone that has an issue with TMobile.


Company: TMobile
Country: USA
State: Missouri
City: St. Louis
Phone: 8009378997
Site: tmobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
Sent to Collections After No Service; Wants Payments Applied to Settlement

T-Mobile
Blackberry Returned but Bill Not Credited, Charged for Two Phones

T-Mobile
No Coverage at Home, Cancellation Window Lapsed Awaiting Tech Callback

T-Mobile
Spotty Coverage Despite Advertised Map, Cancelled and Billed $650 With No Breakdown

Wirefly.com
TMobile phone - TMobile cell phone

Sendmemobile.com
Their text message must be replied to with "stop" or they bill you $9.99 through your carrier!

T-Mobile USA
Online Upgrade Offers Not Honored, Bill Changes Month to Month

Gaurav
Bill -26.94 for six months

T-Mobile
Cannot Learn Contract End Date and Six Hours on Hold