T-Mobile
Blackberry Returned but Bill Not Credited, Charged for Two Phones

Mobile Phones

We CAN fight back? I received the worst Customer service ever from Tmobile this month. I have been a customer with Tmobile for 15 YEARS! And they treated me like I was nothing. Early this year, I bought a Blackberry phone (over $500, yes I know they are crap but I needed it for work) and yes it was crap and I had to send it back. Now Tmobile won't credit my bill. I am being charged for 2 phones when I only have one and they keep suspending my account.
IF YOU HAVE HAD THIS HAPPEN TO YOU, PLEASE EMAIL ME!
Sonya at drum4pax@aol.com
I think there is a pattern! My partner happened to be in a Tmobile store in Thornton, Colorado when a fellow walked in with the Same problem! Tmobile is calling it a Warranty Exchange issue.
Please contact me if you have a warranty exchange issue with Tmobile (any phone not just a Blackberry), I think we have a class action issue here. I am owed money by them... ARE YOU?
Sonya at drum4pax@aol.com date: august


Company: T-Mobile
Country: USA
  <     >  

RELATED COMPLAINTS

T-Mobile
Sent to Collections After No Service; Wants Payments Applied to Settlement

T-Mobile
Charged for Unrequested Extras and Forced Into $30 Internet Add-On

T Mobile
Fake branded accessories sold at Manhattan store, no exchange

Tmobile
Unknown Text Message Sender Charged to Mobile Account Repeatedly

T-Mobile
Defective Handsets, Restocking Fee and Poor Support After Phone Exchanges

T-Mobile USA
Online Upgrade Offers Not Honored, Bill Changes Month to Month

T-Mobile
Phone Disconnected After Loss, Insurance Denied and 200 Dollar Fee Charged

Wirefly.com
TMobile phone - TMobile cell phone

Garmin Phones
Phones are no good Internet

Tmobile and mobispin
Consumer Report