Capital One bank
Disputed $79 Charge Upheld and Grew to Approximately $500

A credit card was charged 3 times - after revocation of privilege to vendor
A dispute was filed. Three charges initially removed - $79 each.
Capital One than sent a letter stating that one charge was upheld. I owed $79 for a service I did not receive nor authorized, ($79).
I requested supporting documentation from Capital One. Even though they promised to send one I never got that documentation.
That $79 charge has grown to approx. $500. I refused to pay it since I received no documentation nor did I authorize the deduction (debit).
I've requested numerous times from Capital One and through Lexington Law and nothing as of this date. Time frame approx. 3 years.
Now reflected on credit reports and unable to date (08) to get it removed.
I need assistance in removing this wrong notation from my credit. I had the Credit card for 5 years previous to this and did not miss a payment.
Capital One refused to comply or perform fiduciary duties to me as stipulated. I need assistance from this error. Thank You.

Company: Capital One bank
Country: USA

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