T-Mobile
20 Dollar Fee Charged to Replace Defective Phone Under Warranty
- 07-12-2011
- 4
Hey T-Mobile,
Can you please explain to me why I have to pay $20 to have my defective phone replaced that is still under factory warranty. Seems very shady and a unjustified way to steal an extra $20 bucks from your customers. T-Mobile was very high on my list of companies I gave good remarks too, now I'm counting down each day until my contract is up. Even considering just biting the bullet and paying $200 to get out of it. Shame. With this "warranty activation fee" it's a win win for T-Mobile and a lose lose for consumers.
Company: T-Mobile
Country: USA
State: New Mexico
City: Albuquerque
Address: P.O. Box 37380
Site: t-mobile.com