Michael's Craft Store
Michael's Craft Strore NEW Return Policy Rippoff

Here's a new one! Michael's Craft Stores considers any receipt older than 60 days to be EXPIRED!!! This then allows them to keep most of the money you gave them at the time of purchase! This is outrageaous! I purchased a $6. Item just over the 60 day limit. I tried to return it yesterday and get the "store credit" promised in writing on the back of my receipt - and was told that it would be processed as IF I had NO receipt. They then ran the item's bar code and told be I would get $3. Back. This is because that's what they consider the lowest "sale" price over the last 90 days. WHAT! Someone may have used a 50% off coupon to get the "sale" price. (Read: they get to keep 50% of any item's cost at return even if the customer has the original 60 day old receipt.) They would do better to post the TRUE return policy by stating that all returns over 60 days old will be issued a store credit at 50%. Does that seem fair??? I, for one, find this policy to be just another lying rip-off and I will not be visiting them ever again. I look forward to reading about the class action suit that is sure to follow!

Company: Michael's Craft Store
Country: USA
State: Arizona
City: Scottsdale
Address: 16239 Scottsdale Road

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