Directv
Promised $58 Bill but Charged $123, Messy Install and $460 Fee

Directv sales team will lie to you to get you to sign up with them. They have been sued by California for this practice. I was promised a $58.00 bill for the first year with free HD. I got my 4th bill and it was $123.00. I was promised shelving to mount receiver boxes on, the receivers were left in a bar stool he dragged under the television. One was not connected and left on the bar, one was on a plastic tote we use to store stuff in. Carpet was left with mud in it. They did give me a $50.00 credit after complaining for the fourth time. I was promised a dish for use with my camper, I never got it. When you call they tell you that this call is recorded for quality purposes. Apparently not. They will not produce transcript of the call so I can confront them about the lies.
To make a long story short, their salesmen used to sale used cars. Get it all in writing before you sign up!
I will have to pay a $460.00 disconnect fee for leaving this sorry company. They use misleading sales tactics. Don't take my word, research the BBB first. Buyer Beware! You are dealing with liars!
Larry

Company: Directv
Country: USA
State: Arkansas
Phone: 18887772454
Site: directv.com

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