XM Radio
Worst Customer Service

Shops, Products, Services

I simply invested one hour 5 on 5 individual calls to XMis "Customer Support". Our calls were fallen, and that I needed to undergo a gauntlet TO TRY AND reach a boss. I needed to obtain better pricing on my membership, I wont pay retail costs, and that I have experienced their support since XM got to Florida.

I never got anybody proficient in Language, that may clarify the things they might or cool not do obviously, may help me with my consideration, or just do when I request and deliver me to some boss. Why do I spend these large costs after I could possibly get greater support on my cellphone free of charge?

I experienced the same six months before. I'm not likely to topic myself for this bad support any more.

AwfulAwfulAwful support... It is a detriment. They've screwed-up my consideration and payment many times before, but which was before I'd greater options in audio accessibility.


Company: XM Radio
Country: USA
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