FedEx
Federal Express FedEx-worst in customer service, blows off customers. Abbusive and Bad Service

I shipped a pakage from Las Vegas to NJ. The package was a 90 pounds and can in a case with heavy duty wheels. The case is made super strong and is commonly used for shipping. When the package arraived, the wheels were missingm the case was crushed, and had a hole in the bottom. It was apparent that they threw the case from the back of the truck to the ground. The fall, caused the wheels to break off. Now I have a 90 pound package that no one move.

I contacted FEdex and filed a claim. They sent a fedex employee/investigator to pick up the packae so that they can do an internal investigation. I helped them load the package into their truck and they drive off.

Afew weeks later I called Fedex, they asked for pictures of the damage. However, I could not take pictures becase they had the pakage. Then they told me they lost the package.

Almosttwo months later, I get a phone call from a recovery center in Utah which says thefound a package wiht my nameon it but it is broken in several pieces.

Company: FedEx
Country: USA
State: Tennessee
City: Memphis
Address: 942 South Shady Grove Road
Phone: 9013693600
Site: fedex.com

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