Clarks
Exchange/refund

On friday 10th of dec I purchased a set of shoes in a Clarks shop in Oxford road. Once I got home I realized that the quantity smaller would have fit better therefore I chose to trade my shoes your day after.

About The back about the bill theere is created as you are able to trade or possess a reimbursement in virtually any shop Clarks and so I went towards the one in Clapham Junction that will be sooner my location.

On Saturday morning I went there and also the Manger responded in my experience in really a rude method, requesting me to hold back that everybody settled (and so I needed to delay like 15 mins and allow individuals to leap me.) and after waiting there to possess my trade he explained that I really could trade my shoes just within the store wherever I purchased them.

I kindly responded that about the back of the bill is mentioned another thing and he explained THE NOTES ABOUT THE BACK OF THE RECEIPT WAS WRONG!

Thus I'd to visit Oxford road and that I needed additional time then I had been designed to invest as well as the cash to visit there.

Today, aside the rude perspective of the supervisor which doesn't display really a great customer service I'm truly amazed that the business as essential and large as Clarks could make errors written down a incorrect wording about the back of the bill.

I'd been a great client for that organization before that second however now I've to express when this is actually the customer service they are able to provide, sorry but I'll not purchase other things anymore in virtually any stores.

Company: Clarks
Country: USA

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