Ace and Sons Insulation
Customer service issue

Expert and Kids, found my home 8 weeks before and cited me a cost. The individuals brand who found my home was the leader and operator Charles. I'd no problems once the he was at my home estimating me a cost, the only real problem I'd was he stated the price was flexible. Following a couple of months I called back and was thinking about conducting business. I subsequently requested to consult with Charles and also the woman at customer support stated that she'll have him give me a phone. 2 times have approved without any phone. I subsequently called back and requested them again to please have Charles phone me, customer support subsequently questioned me, what's it that I want from him, I subsequently stated Charles arrived by my home and offered me a quotation on my home after which stated that the cost was flexible. Customer support the associated the concept to Charles. Charles still hasnt named following a week. The woman at customer support ultimately named me back and stated that they're hectic, therefore the estimate wasn't flexible. The woman subsequently started to throughout wise comments, like a go or abandon it offer and actually hung-up on me. She was usually looking to get me off the telephone without me speaking. I subsequently turned irritated together with her and so I informed her that she's extremely unprofessional for holding on me numerous occasions. I experienced as exactly what the organization did was a baitandswitch strategy. The toughest section of all was the woman at customer support who had been exceedingly rude.

Company: Ace and Sons Insulation
Country: USA

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