Clarks Shoes
Clarks of england defective shoes

Bought a pair of expensive walking shoes from them early 2010. Used, not abused, 20-30 times then put away in box for the Summer. Did not get them out until the end of the year, and both soles completely fell apart the first time I wore them again.

Took them back to store and was told 'nothing they could do about it' even though the uppers and laces looked new. Called Clarks and a polite service lady said she would send me a return authorization to have them evaluated; she did, I returned them.

Yesterday the shoes came back with a form letter saying the shoes were not defective and the box checked was "Prolonged Storage (66)."

$126 tax down the drain.

Company: Clarks Shoes
Country: USA
Address: 156 OAK STREET, NEWTON UPPER FALLS, MA 02464
Site: clarksusa.com

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