Target.com
Unprofessional

Shops, Products, Services

My daughters purchased a CD in Jacksonville, for my birthday & because the cashier was having problems with the paper roll for receipts, she asked if they really needed the receipt. They advised yes because it's a gift so the manager reluctantly went to her office to print one.
The CD was damaged so I went to my local Target to exchange. The GSTL "Melena" was very rude & argumentative, stating I could not use that receipt because it didn't have a "V something number & this is what she always tells her guests. When I told her my daughters had specifically told the Jacksonville Manager they needed it as it was a gift, Melena continued to argue that it wasn't any good & again & again told me she always tells her guests this. I did not want a refund, simply an exchange for the exact same CD. She continued to be snippy & argumentative. I found this to be very unprofessional.
I go to this Target a minimum of 2 - 3 times a week & almost always purchase goods so I don't appreciate being treated in this manner & as much as I have always liked Target, this has given me a bad taste & I will not frequent the store as often as I have in the past.


Company: Target.com
Country: USA
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