Target Superstore
Target hits a new low in customer service

I bought a $40 space heater from Target. I only noticed when I got it home that was damaged, there were parts ratting around inside. I didn't even open the box. A few days later I took it back for an exchange. I could not find my receipt.

They would not exchange it for me since I didn't have my receipt and I had paid cash. I only wanted a new one! Also, it's like I'm being penalized for paying with US currency instead of credit.

The store manager said that they could not override the computer, and unless I find the receipt I'm on my own. He said I should fill out the warranty card on the heater and contact the manufacturer. Riiiight.

I spend at least $200 a week at Target. Correction... I USED to spend $200 a week at Target. There are many other retailer choices within the area (Walmart, Publix, Winn Dixie).

Target has now lost all my business over a stupid $40 heater.

Company: Target Superstore
Country: USA
State: Florida
City: Jacksonville

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