Capital Home Shield
Fraud, Misleading, total scam

This company is a total scam. I was induced to take a three year warranty at a fantastic price and promise that they would out perform AHS which I had used for years satisfactorily. Unfortunately, shortly after the policy was in effect my $13,000 sub zero refrigerator lost its cooling. I was informed that they would not honor my claim because it is over 10 years old. There is a dollar limit on their policy, but no age limit. That mistake cost me over $500.
In Oct I returned home to find my pool pump out of service. After putting me through hoops they informed me that it would take at least a month to replace it. They then changed their phones so you only get an answering service and NEVER return phone calls. Finally after three weeks (ever seen a non circulated pool) I was forced to spend the $300 to repair it myself.
After that I made one contact with Steve -probably a mistake-who promised to refund my premium. That was several weeks ago. Of course, I can no longer reach him.
I am filing a complaint with the FL & CA Insurance Commissioners and the FL Att. General.
Do not go near this company - they are a complete scam!!

Company: Capital Home Shield
Country: USA
State: Florida
City: N Miami
Address: 2221 NE 164th St, N Miami, Florida 33160
Phone: 4245712153
Site: capitalhomeshield.com

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