Comcast Cable TV
Twelve Channels Dropped Unless Tenants Pay for Set Top Box

Comcast is at it again (with a new twist). Our apt complex purchase our basic cable tv from Comcast Cable.in the last two months we have lost 12 stations from our service, all of the 8 HD local stations and 4 other station disappeared from our programing. Not that one they disappeared but the quality of our picture sucks. Upon contacting Comcast they sent a service tech to our residence to check out our service. The service tech was very polite and when we questioned him about our missing stations he contacted his tech service center who relayed to us that we now had to have a tv set top box in order to receive these channels. Of course the kicker is that will cost us 8.00 bucks a month more to have what we had last month. This is bait and switch plane and simple. The customer service department told me in a separate call later in the day that they reserve the right to change their programing at any time, so they feel they are within their right to do this and charge more money. I asked if they were planning to reduce the rate to the apt building by the 8 bucks per month per unit for the loss of the service, of course the answer was no. This is blatant Bait and switch... Would someone please file a class action lawsuit and sue the pants of these unethical, dishonest, thieves! These folks are the most despicable, deceitful, unethical folks that ever conducted business anywhere. They circumvent all rate hike processes by pulling this kind of crap, and basically have a authorized monopoly issued by the government for their criminal Enterprise, and no one has the balls to go after them, What's wrong with this picture!

Company: Comcast Cable TV
Country: USA
State: Texas
City: Houston

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