Magic Jack
They offered a free 30 day trial and specified funds would not be taken until 5/31 and they were taken from my acct. Immediatly I cancelled right away after waiting 2 hours for an orde

Shops, Products, Services

On Friday 4/30 I went online to check out magic jack. They offered a free 30 day trial. They also stated that no funds would be taken from your debit/credit card until 5/31

When you click the final button the next page said they were taking the funds that day 4/30. I went off their website and checked my bank not one minute later and the funds had been subtracted from my acct.

I contacted magic jack and told them I could not do this as it would cause me to bounce my checks that had already been sent out. I had to wait 2 hours to get an order number to even be able to cancel the order and when I did I was told it would take 3-5 business days to have the monies returned. I live week to week and cannot afford to wait on $50.00 to be returned to my acct. And I believe that this falls under False Advertising. I don't understand how they can take your money that fast yet it takes that long to put it back in. All in All I think this was wrong to advertise telling you one thing and doing just the opposite.


Company: Magic Jack
Country: USA
Phone: 2814041551
Site: magicjack.com
  <     >  

RELATED COMPLAINTS

MAGIC JACK - LivePerson
Magic jack claims to only put a auth. Hold on peoples accts.in reality they actually charge the amount, they dont wait the 30 days like they claim on the web site. Then i called my bank to get a poss

Magic jack.com
Magic jack - magic jack

Magic Jack
Sending Free Trial Back But Magic Jack Won't Transfer Remainder of 5 yr Subscription Back to Old Magic Jack - Magic jack

Worldline.ca
Consumer Report

Magic Jack
Bad Review for Magic Jack Scam - magic jack phone

Magic Jack
VOIP Magic Jack This company charged my account twice for a magic jack that was not to be charged for 30 days free trial

Magic Jack
Magic jack drops

Magic jack
Magic jack plus in a nutshell, they want me to renew my account, when i already paid for 60 months of use, i have only used 13 months. It seems i cancelled the new magic jack plus, instead of the old one, and they refuse

Magic Jack
Blocked our calls to phone conference service

Magic Jack
Magic Jack Plus Still needs Router - was told I would get free but did not