Direct TV
Early Cancellation Fee Taken From Bank Account After Losing Home

Lost home, no TV set so can't use Direct TV's service. We cancelled and explained the situation to Justin who laughed and took his time switching me to a supervisor who was very rude while telling me that I will be billed for early contract cancellation and the money taken from our account even though the monthly service was paid in full. She was not interested in my plight of no longer having anywhere to live or a TV set, said I signed a contract and the money needed to be paid.
We closed our bank account and will see what happens next. This of course causes other complications but maybe it will be worth it just to get Direct TV out of our bank account. It sounds so simple when you sign up but take it from me... Do not give them access to your account.

Company: Direct TV
Country: USA
Site: directv.com

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