Direct Tv Inc
Charged as New Account, $284 Disconnect Fee, Misdirected Refund

I already had an account with Direct TV, and when I called and asked for the dish to be installed on the house from the tripod, they charged me for a new account. No payment options were offered. I had been with Direct TV for over 10 years!

Recently I disconnected from their service and was informed I owed $284.00 in charges for early disconnect! There shouldn't have even been a new customer contract or charges.

When I called the corporate office, they told me they had overcharged me and that they could only give me a $120.00 refund to my checking account, which they had drained the $284.00 charge from. I had no choice but to agree, so I thought.

Well, that was on the 4th of September, 08. No funds have been returned to my bank, but to a non-existent Direct TV account. I do not have their service, nor do I want it.

Meanwhile, my money sits there. Today they say they will put in for the proper channels for me to get a refund, which may take 8 days or longer. I am fed up with Direct TV. Someone should do something about this company that has such a monopoly on satellite television.

Company: Direct Tv Inc
Country: USA
State: Colorado
City: Greenwood Village
Address: P.O. Box 6550
Phone: 3109645000

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