Direct Tv Inc
Charged as New Account, $284 Early Disconnect Fee and Misdirected Refund
- 09-13-2008
- 12
I already had account with Direct TV and when I called and asked for the dish to be installed on house from the tripod,
They charged me for new account. No payment options were offered. I had been with Direct TV for over 10 years!
Recently I disconnected from their service and was informed I owed 284.00! Charges for early disconnect! There shouldn't have even been new customer contract or charges.
When I called the corporate office they told me they over charged me and they could only give me a 120.00 refund to my checking account that they had drained the 284.00 charge from, I had no choice but to agree, so I thought.
Well, that was on the 4th of September, 08. No funds have been returned to my bank, but to an non-existent Direct TV account. I do not have their service nor do I want it.
Mean - while my money sits there, Today they say they will put in for the proper channels for me to get a refund, it may take 8 days or longer, fed up with Direct Tv. Someone should do something with this company that has such a monopoly on satellite television.
Company: Direct Tv Inc
Country: USA
State: Colorado
City: Greenwood Village
Address: P.O. Box 6550
Phone: 3109645000